Privacy Policy

This Privacy Policy describes how ChequePot.com ("ChequePot", "we", "us", or "our") collects, uses, stores, and protects your personal information when you visit our website (chequepot.com) or use our online cheque printing and management service (the "Service").

By accessing or using the Service, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your information as described here. If you do not agree, please stop using the website and Service.

This policy covers all users: anonymous visitors, registered account holders, and paying subscribers. It does not govern the data practices of any third-party websites that may be linked from our platform — those are subject to their own privacy policies.

ChequePot.com is a web-based cheque printing and management platform. It is operated by ANILKUMAR CHANDRAKANT SUTHAR, an individual proprietor — not an incorporated company or registered firm. Any reference to "ChequePot", "we", or "our" in this document refers to this individual operator.

Operator contact details:
Legal Name: ANILKUMAR CHANDRAKANT SUTHAR
ChequePot.com | A/604, Sanskar Residency, Chandlodiya, Ahmedabad, Gujarat 382481, India
Email: support@chequepot.com

The table below details every category of personal data we collect, how it is gathered, and whether it is required.

What we do not collect: We do not collect, process, or store credit card numbers, debit card numbers, CVV codes, or any other sensitive payment card data. All payment transactions are handled entirely by third-party payment processors.

We collect information through the following means:

• Registration and profile forms — when you sign up or update your account details.
• Payment flows — transaction metadata (not card data) is returned to us by the payment processor after a successful transaction.
• Automatic collection — Google Tag Manager loads Google Analytics on every page visit, which sets cookies and collects usage data as described in the Cookies section.
• Live chat and WhatsApp — when you initiate a support conversation, your messages and contact details are received and retained.
• Email correspondence — messages you send to support@chequepot.com.
• Platform activity — when you are logged in, we may record platform interactions (e.g., cheques created, reports exported) for service delivery and security purposes.

We use the information we collect only for the following purposes:

• Account management — to create, authenticate, and maintain your account.
• Service delivery — to operate the cheque printing and management features you have subscribed to.
• Payment processing — to verify and record subscription transactions in conjunction with our payment processors.
• Customer support — to respond to your queries, troubleshoot issues, and process refund requests.
• Service communications — to send account confirmations, subscription renewal reminders, and critical service notices.
• Analytics and improvement — to understand how users navigate the site and to improve features and performance using aggregated, anonymised data from Google Analytics.
• Security and fraud prevention — to detect and prevent unauthorized access, misuse, and other harmful activity.
• Legal compliance — to meet obligations under applicable Indian law.

We will not use your personal data for unsolicited marketing without your prior consent. If we introduce any marketing communications in future, you will be given a clear and easy way to opt out.

Essential Session Cookies. ChequePot uses session cookies solely to keep you logged in while you use the Service. These cookies are deleted automatically when you close your browser. Without them, you cannot stay signed in to your account. There is no way to opt out of essential session cookies while using the Service.

Google Tag Manager & Google Analytics. We use Google Tag Manager to manage tracking scripts on our website. Through it, we load Google Analytics, which places cookies on your device to collect anonymised data about how visitors use the website — such as which pages are visited, how long sessions last, and general geographic location (country level). This data helps us understand and improve the Service. Google Analytics data is subject to Google's Privacy Policy. You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on.

Live Chat Tool. Our embedded live chat widget may set cookies or collect session data in order to provide chat functionality. Please refer to the privacy policy of the specific chat provider for details of their data practices.

No Advertising Cookies. We do not use cookies for advertising, retargeting, or behavioural profiling purposes. We have not enabled Google AdSense or any other advertising network on our website.

Managing Cookies. You can control or delete cookies through your browser settings. Note that disabling essential cookies will prevent you from logging in to your account. Most browsers allow you to block third-party cookies (such as those set by Google Analytics) without affecting essential functionality.

We Do Not Sell Your Data. We do not sell, rent, trade, or otherwise transfer your personally identifiable information to any third party for their independent commercial purposes.

Service Providers. We share data only with the following third-party services, strictly as necessary to operate the Service:

All service providers are permitted to use your data only as necessary to perform services on our behalf and not for their own independent purposes.

Legal Disclosure. We may disclose your personal information if required to do so by law, court order, or competent government authority, or where we reasonably believe such disclosure is necessary to protect our rights, prevent fraud, or protect the safety of any person.

We take the following measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

• All data transmitted between your browser and chequepot.com is encrypted using SSL/TLS.
• Access to stored account information is restricted to authorized system processes.
• Malware scanning is performed by our hosting provider as part of their standard service.
• We do not store any sensitive financial data — card numbers, CVV codes, or bank account numbers are never held on our systems.

Important: No system is completely secure. While we implement reasonable security measures, we cannot guarantee that your data will never be accessed in an unauthorized manner. In the event of a data breach that poses a significant risk to your rights, we will notify affected users by email and via an in-site notification within 7 business days of becoming aware of the breach.

• Active accounts: Personal data is retained for as long as your account remains active and your subscription is in use.
• Inactive accounts: If your account shows no activity for 6 (six) continuous months, it may be permanently terminated and all associated data deleted without prior notice. No data backup is guaranteed once an account is deleted.
• User-deleted content: Any data you delete within the platform (cheques, payees, records) is permanently deleted immediately. We do not maintain backup copies of data deleted by users.
• Support communications: Records of your support correspondence are retained for a reasonable period to facilitate customer service and dispute resolution.
• Transaction records: Basic transaction metadata (amounts, dates, reference IDs) may be retained for a period necessary to meet legal and accounting obligations.
• Backup availability: We do not maintain real-time or guaranteed backups of your data at all times. Any backups we hold may be 30–60 days old. We do not guarantee the availability of the most recent backup and can only restore the most recent backup that was successfully synchronized. We recommend that you export and retain your own copies of any data you consider critical.

In relation to your personal data, you have the following rights:

• Right to access: You can view the personal information held in your account at any time by logging in and visiting your Profile page.
• Right to rectification: You can correct inaccurate or incomplete information directly from your Profile page after logging in.
• Right to deletion: You may request permanent deletion of your account and all associated personal data by emailing support@chequepot.com. Please note that deletion is irreversible.
• Right to opt out of communications: To stop receiving emails from us, email support@chequepot.com and we will remove you from all correspondence promptly.
• Right under Indian law: In accordance with the Information Technology Act, 2000 and the IT (SPDI) Rules, 2011, and the Digital Personal Data Protection Act, 2023, you have the right to review, correct, and (in applicable circumstances) withdraw consent for processing of personal data we hold about you.

To exercise any of these rights, contact us at support@chequepot.com. We will respond within a reasonable time.

ChequePot is intended for adult and business users. We do not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately at support@chequepot.com. We will delete such information as promptly as possible upon verification.

ChequePot operates from India and primarily serves users in India and international markets where paper cheques are in active use. The Service is not designed or optimized for use in the United States or Canada, where cheque and check printing systems differ significantly from those supported by this platform.

This Privacy Policy is governed by Indian law. If you are accessing the Service from outside India, you acknowledge and consent to the transfer and processing of your personal data in India in accordance with this policy.

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. For material changes — those that significantly affect how we collect or use your data — we will make reasonable efforts to notify registered users via email or an in-site notice before the change takes effect.

Your continued use of the Service after the effective date of any revision constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

For any questions, concerns, or requests relating to this Privacy Policy or how your personal data is handled, please reach us via WhatsApp (preferred, available on our website — usually within a day), Email at support@chequepot.com (1–3 business days), or Live Chat on chequepot.com during online hours.

We do not provide telephone support. WhatsApp is our fastest response channel; email and the Contact Us form may take longer.

This Privacy Policy is governed by and construed in accordance with the laws of India, including (as applicable):

• The Information Technology Act, 2000
• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• The Digital Personal Data Protection Act, 2023
• The Consumer Protection Act, 2019

Any disputes relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts in Ahmedabad, Gujarat, India.